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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Tsang

October 24, 2024

5  out of  5
rating by Thomas Tsang
"Have tróuble to connwct Safesave program several times. Extremely frustrated, but Olivia in Eddie Buckley patiently help me thru the cumbersome process to clear the huddles. Finally, after close to 2 hours of different and multiple attempts, she got the problem sol ed. Thanks, Olivia!!!"
We responded:
"Thank you for sharing your experience, Thomas! We’re so glad that we were able to assist you through the challenges with the Safesave program. We appreciate your patience in helping you resolve the issue. If you have any more questions or need further assistance, don’t hesitate to reach out!"
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abhigna thammana

September 17, 2024

5  out of  5
rating by abhigna thammana
"Brantley, is an awesome person! She helped me getting all those that are promised!"
We responded:
"Thank you for sharing your experience, Abhigna! We're so glad to hear that Brantley was able to help you and deliver on all the promises made. She truly is an asset to our team. "
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Lauren Weasel

September 10, 2024

5  out of  5
rating by Lauren Weasel
"Very helpful and very friendly!"
We responded:
"Thank you, Lauren, for your kind words! We’re thrilled to hear that you found our team helpful and friendly. Providing great service with a smile is what we strive for, and we’re glad we could meet your expectations."
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Mylinda Foster

September 9, 2024

5  out of  5
rating by Mylinda Foster
"Eddie was completely exceptional in getting results for me with a circumstance he wasn’t even privy to until I shared this unfortunate experience with him that I had with my previous agent. Eddie was honest, straightforward and communicative the entire way. I admire his willingness and dedication to go above and beyond to help me. I would highly recommend Eddie to everyone. I truly believe these attributes are genuinely who he is as a person overall. Thank you Eddie for being there for me and providing your expertise and knowledge that provided me a victory in my case. Mylinda UPDATE 9/9/24: It has been one year since I placed my auto policy and renters insurance in Eddie’s care and he has continued to provide the most personal support with my policies whenever I needed it. Be it day or evening he has always, always went above and beyond any service than any other agent that I have ever received. I have been a State Farm policy holder for 30 plus years and this agent exceeded all of my expectations. If you want to be in the best hands and know you will be taken care of - please reach out to Eddie. He has to be the best I’ve ever come across in all my years with State Farm."
We responded:
"Thank you so much for your incredibly kind words, Mylinda! It was truly my pleasure to assist you, and I'm delighted to hear that my efforts made a positive impact on your experience. I believe in honesty, straightforward communication, and going the extra mile to help my clients, and I'm glad those values came through in our interactions. I appreciate your recommendation and am grateful for the opportunity to work with you. If you ever need assistance in the future, please don't hesitate to reach out. "
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Andrew Kraines

September 9, 2024

5  out of  5
rating by Andrew Kraines
"Brantley an agent for Eddie Buckley (SF Ins.) Was amazingly helpful!! 10/10 customer service!"
We responded:
"Thanks Andrew! I'm so happy to hear Brantley was able to give you a smooth and pleasant experience. I'll be sure to share your kind words with her. Your business is greatly appreciated, and we're here to help!"
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SawaKaai

September 3, 2024

5  out of  5
rating by SawaKaai
"Brantley was great and made things easy!"
We responded:
"Thank you for leaving such a great review! I'm so happy to hear that Brantley was able to give you a smooth and pleasant experience. Your business is greatly appreciated, and we're here to help!"
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Bill Blasingame

September 3, 2024

5  out of  5
rating by Bill Blasingame
"Excellent service. So glad I called."
We responded:
"Thank you for your kind words, Bill! We're glad you called too!"
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The Skyler Show

August 30, 2024

5  out of  5
rating by The Skyler Show
"Brantley is amazing. I’ve never had better/quicker customer service anywhere, especially not with insurance companies. Not only is the price right but you can’t beat the value that they put on taking care of their clients!"
We responded:
"Thanks for leaving a review, and mentioning Brantley. You’re right, Brantley always goes above and beyond. We’ll be sure to share your praises with her!"
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iraxy reyna

August 26, 2024

5  out of  5
rating by iraxy reyna
"Amazing service and I was able to save $$"
We responded:
"Thank you, Iraxy, for sharing! I'm so glad my team provided excellent service and we were able to help you save while still providing the coverage you need. We're thrilled to know you're satisfied with our service. Thank you for choosing us! "
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Anthony Reguero

August 21, 2024

5  out of  5
rating by Anthony Reguero
"Brantley is awesome, really responsive, great communication. I moved from California and left behind my insurance rep of 30 years. Glad I’m working with Brantley."
We responded:
"Anthony, thank you so much for your wonderful review! We're thrilled to hear that Brantley has made your transition smooth and that you’re happy with the service. Leaving behind a long-time insurance rep can be a big change, so it’s great to know Brantley’s responsiveness and communication have made you feel confident in your decision. We’re glad to have you with us and are here for anything you need!"
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Tim M.

July 24, 2024

5  out of  5
rating by Tim M.
"There are many insurance agents out there, I value those that are responsive, thoughtful, understand the products and the process. Eddie Buckley State Farm Insurance was all that. In addition the customer services was outstanding working with Mike in their office."
We responded:
"Tim, thank you so much for your kind words! I’m glad to hear that my approach and understanding of the insurance products and processes met your expectations. It’s wonderful to know that Mike also provided exceptional customer service. We take pride in offering responsive and thoughtful support, and we appreciate your recognition of our efforts. "
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Mary Carr

July 23, 2024

5  out of  5
rating by Mary Carr
"My experience with my favorite State Farm representative, Brantley Smith, is always satisfying. Brantley has a warm yet professional demeanor and ensures I fully understand whatever topic regarding our insurance we are assessing. Grade “A” in every way."
We responded:
"Thank you, Mary, for sharing your positive experience with Brantley! We're thrilled to hear that Brantley's warm and professional demeanor has consistently provided you with satisfying service. Ensuring our clients fully understand their insurance options is a top priority for us, and we're glad Brantley has met your expectations. Your kind words and Grade "A" rating mean a lot to us. We'll be sure to pass along your compliments to Brantley. Thank you for being a valued client!"
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Katherine Yu

June 28, 2024

5  out of  5
rating by Katherine Yu
"Always answers my questions and helps me. Quick Response."
We responded:
"Thank you for your review, Katherine! I'm glad to hear that I've been able to assist you promptly and effectively with your questions. Providing quick responses and helpful information is a priority for me, and I'm here to support you whenever you need assistance."
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Judith Dumont

June 27, 2024

5  out of  5
rating by Judith Dumont
"Brantley is so fast, personable; and understanding. You can feel her smiling through the phone as she works to help you. I highly recommend!"
We responded:
"Judith, thank you for your fantastic review! We're thrilled to hear that Brantley provided such fast, personable, and understanding service. Your recommendation means a lot to us, and we're committed to delivering exceptional experiences every time. "
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Veronica Fletcher

June 23, 2024

5  out of  5
rating by Veronica Fletcher
"Sabely Mrosek- Lopez continues to provide exceptional service with any updates I need with my insurance policies!"
We responded:
"Thank you, Veronica! We're delighted to hear that Sabely provided prompt and informative assistance for your auto and home insurance quotes. We appreciate your recommendation and are here for all your insurance needs. If you have any further questions or require assistance, feel free to reach out. Thanks for choosing us!"
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ayman bashir

June 19, 2024

5  out of  5
rating by ayman bashir
"I was completely impressed with her professionalism and customer service."
We responded:
"Thank you so much for your kind words, Ayman! I'm delighted to hear that you were impressed with my professionalism and customer service. It’s always my goal to provide the best experience possible for my clients."
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백승경

June 15, 2024

5  out of  5
rating by 백승경
"Eddie is one of the very good agents. It's always kind and helps you choose affordable car and home insurance with a variety of options. If you need insurance, I recommend you consult him."
We responded:
"Thank you so much for your positive feedback, 백승경! I'm thrilled to hear that you found my service helpful in selecting affordable car and home insurance with various options. Providing excellent service and ensuring my clients find the best insurance solutions are priorities for me. If you or anyone you know needs insurance advice or assistance, please don't hesitate to reach out. I appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing me as your agent!"
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John Gaeta

June 7, 2024

5  out of  5
rating by John Gaeta
"Brantley Smith has been our insurance agent for almost 3 years now at State Farm. She has always been super helpful & very informative. Brantley goes above & beyond to make sure we are fully satisfied. We purchased a new vehicle last week & she helped us make that transaction as seamless as possible. By answering all our questions & provided Insurance quotes in a very timely manner. With the information she provided we were able to make an informative decision on a vehicle that fit into our budget perfectly. With all that said, Eddie Buckley - State Farm Insurance office in Celina TX is 2nd to none!!"
We responded:
"Thank you, John, for taking the time to share your experience with us! We're thrilled to hear that Brantley has been providing you with such helpful and informative service over the past three years. It's wonderful to know that she goes above and beyond to ensure your satisfaction and that she made the process of purchasing your new vehicle as seamless as possible. We look forward to serving you for many more years! "
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Cindy Harper

June 6, 2024

5  out of  5
rating by Cindy Harper
"Quick response, comprehensive coverages, Brantley is very knowledgable & explained coverage in an easy to understand way."
We responded:
"Thank you, Cindy! We're delighted to hear that you appreciated our quick response and comprehensive coverages. It's fantastic to know that Brantley provided you with knowledgeable assistance and explained the coverage in an easy-to-understand way. "
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amy ludwyck

May 28, 2024

5  out of  5
rating by amy ludwyck
"I cannot say enough good things about the team at Eddie Buckley. I came to their team a little over 2 years ago when my rates were raised by a competitor, and have loved my experience with them. This past year, due to inflation, insurance costs raised across the board and their team walked me through all of my options and were thorough, patient, and understanding with all of my questions. In the end, I still have the perfect coverage for my family and will never go to anyone else for my insurance needs!"
We responded:
"Thank you so much, Amy! It's truly heartening to hear that you've had such a positive experience with our team. We understand how important it is to navigate through changes in insurance costs, especially with the impact of inflation. I'm glad to hear that our team was able to provide thorough, patient, and understanding assistance as we explored your options together. Ensuring you have the perfect coverage for your family is always our goal, and we're honored to be your trusted insurance provider. "
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Chengyuan Lai

May 16, 2024

5  out of  5
rating by Chengyuan Lai
"Brantley is great to work with, very clear communication and fast response."
We responded:
"Thank you, Chengyuan! We're delighted to hear that Brantley provided you with excellent service, clear communication, and a fast response. Ensuring our clients have a smooth and efficient experience is always our goal, and we're glad to know that we met your expectations. "
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Emily Harris

May 15, 2024

5  out of  5
rating by Emily Harris
"I had the pleasure of working with Mike Webster for all my insurance needs! He kindly broke everything down for me to understand and got me the plans that worked best for what I needed! Thanks Mike!"
We responded:
"Thank you so much for your wonderful review, Emily! We're thrilled to hear that Mike provided you with such excellent service for all your insurance needs. It's fantastic to know that he took the time to break down everything for you, ensuring you understood your options and got the best plans tailored to your needs. We'll be sure to pass along your kind words to Mike. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to serve you!"
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Brandi D'Agostino

May 7, 2024

5  out of  5
rating by Brandi D'Agostino
"Mike Webster went above and beyond to help my family secure affordable insurance. His expertise and dedication made the process seamless. He patiently answered all our questions and found the perfect coverage tailored to our needs. We are truly grateful for his outstanding service and highly recommend him to anyone seeking insurance solutions. Mike and the whole team at Eddie Buckley State Farm have our total appreciation. Five stars all the way!"
We responded:
"Thank you for your glowing review, Brandi! I'm thrilled to hear about your positive experience with Mike and our team. We always strive to provide exceptional service and finding the perfect coverage for your family is our top priority. We're grateful for your recommendation and look forward to continuing to meet your insurance needs with dedication and expertise."
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Gerardo Raborg

May 3, 2024

5  out of  5
rating by Gerardo Raborg
"Sara was amazing! She was able to explain everything in detail and provide me the best coverage for the best price!"
We responded:
"Thank you, Gerardo, for sharing! I'm thrilled Sara was able to explain everything and find a policy suited to your needs. We take great pride in our team's ability to offer personalized service and tailored solutions to meet each client's needs."
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Ashlyn Pietraniec

May 3, 2024

5  out of  5
rating by Ashlyn Pietraniec
"Sara’s been great helping me to get a policy with State Farm! Easily the most seamless experience I’ve had in terms of acquiring the insurance I need. 10/10!"
We responded:
"Ashlyn, thank you so much for your fantastic review! We're thrilled to hear that Sara provided you with such a seamless experience in acquiring your insurance policy. Making the process easy and efficient for our clients is always our priority, and we're delighted that Sara could deliver on that for you. Receiving a 10/10 rating from you is truly humbling and reinforces our commitment to providing exceptional service to all our clients."